Contact Us

Welcome to! If you have any questions, need support, or have feedback, we are here to help. Below you’ll find various ways to get in touch with us. You can read about us.

Customer Support

For any inquiries related to your SNGPL bill, service interruptions, or general customer support:

  • Phone: (0992)9310071-72, (0992)9310077-78
  • Email:

Technical Support

If you are experiencing technical difficulties with our website, such as logging in, accessing your account, or viewing your bill:

  • Phone: 92 42 99082000, 92 42 99082006, 92 42 99080000
  • Email:

Billing Queries

For questions related to billing, payments, or to discuss your bill details:

  • Phone: 92 42 99082000, 92 42 99082006, 92 42 99080000
  • Email:

Office Address

Visit us at our office for in-person assistance. Please see our address below:

  • Address: Gas House, 21 Kashmir Road, P.O.Box No. 56, Lahore 54000, Pakistan

Business Hours

Our office is open during the following hours. Feel free to visit or call us during these times.

  • Monday to Friday: 9:00 AM – 5:00 PM
  • Saturday: 10:00 AM – 2:00 PM
  • Sunday: Closed


We value your feedback as it helps us improve our services. Please send your suggestions, feedback, or complaints through:

  • Email:
  • Online Form:

For urgent issues, we recommend calling our customer support line for immediate assistance. Thank you for choosing, and we look forward to serving you!